Privacy Policy

Songyuan Zhuhe Network Technology Co., Ltd., operating as Chase Joy (hereafter referred to as Chase Joy, we, us, or our), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at chasejoy.lat (the Site) or engage with our services.

By using the Site or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the Site and our services immediately.

1. Information we collect

1.1 Personal information you provide

We collect information that you voluntarily provide when you fill out forms on our Site, contact us via email, or otherwise communicate with us. This may include:

• Contact details: Your name, email address, phone number, and company name.
• Project information: Details about your project, requirements, timelines, and any other information you choose to share in your message.
• Communication records: Copies of correspondence when you contact us via email, phone, or our contact form.

1.2 Information collected automatically

When you access the Site, we may automatically collect certain information about your device and usage, including:

• Log data: Your IP address, browser type and version, operating system, referring URLs, pages visited, and the dates and times of your visits.
• Device information: Information about the device you use to access the Site, including hardware model, screen resolution, and language settings.
• Usage data: Information about how you interact with the Site, such as which pages you visit, how long you spend on each page, and which links you click.
• Cookies and similar technologies: We use cookies and similar tracking technologies to track activity on the Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

1.3 Information we do not collect

We do not knowingly collect sensitive personal information such as government identification numbers, financial account details, health information, or biometric data through this Site. We do not collect payment card information as we do not process payments directly through the Site.

2. How we use your information

We use the information we collect for the following purposes:

• To provide our services: To respond to your inquiries, prepare proposals, deliver contracted services, and maintain ongoing client relationships.
• To communicate with you: To send you information about your project, respond to your questions, provide technical support, and send administrative messages.
• To improve the Site: To analyze usage patterns, diagnose technical problems, and enhance the user experience of our Site.
• To ensure security: To detect, prevent, and address fraudulent or illegal activity, and to protect the security and integrity of our systems.
• To comply with legal obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
• For business operations: To conduct internal audits, data analysis, and research to improve our services and business processes.

3. Legal basis for processing (for EEA and UK users)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We process your personal data on the following grounds:

• Contractual necessity: Processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
• Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, responding to your inquiries, and protecting our business, provided those interests are not overridden by your rights and interests.
• Consent: You have given clear consent for us to process your personal data for a specific purpose.
• Legal obligation: Processing is necessary to comply with a legal or regulatory obligation.

4. How we share your information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and customer support. These providers are contractually obligated to protect your data and use it only for the services we request.
• Business transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same protections outlined in this policy.
• Legal compliance: We may disclose your information to comply with applicable laws, regulations, court orders, subpoenas, or other legal processes, or to respond to lawful requests from public and government authorities.
• Protection of rights: We may disclose information to protect the rights, property, or safety of Chase Joy, our clients, or others, including to enforce our Terms of Service, prevent fraud, and respond to security incidents.
• With your consent: We may share your information for any other purpose with your explicit consent.

5. Data retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the data; and whether we can achieve those purposes through other means.

When we no longer need your personal information, we will securely delete or anonymize it. If deletion is not possible (for example, because the information has been stored in backup archives), we will securely store the information and isolate it from any further processing until deletion is possible.

6. Data security

We implement and maintain appropriate technical and organizational measures designed to protect the security of your personal information. These measures include:

• Encryption of data in transit using TLS (Transport Layer Security) protocols.
• Access controls that limit access to personal data to authorized personnel only.
• Regular security assessments and monitoring of our systems for vulnerabilities.
• Employee training on data protection and privacy obligations.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information using commercially acceptable means, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or credentials used to access our services.

7. Your data protection rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request that we delete your personal data, subject to certain exceptions.
• Right to restrict processing: You may request that we limit how we process your personal data in certain circumstances.
• Right to data portability: You may request a copy of your data in a structured, machine-readable format and have it transferred to another organization.
• Right to object: You may object to our processing of your personal data where we rely on legitimate interests as the legal basis.
• Right to withdraw consent: Where we rely on your consent to process data, you may withdraw that consent at any time.

To exercise any of these rights, please contact us at reach@chasejoy.lat. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

If you are located in the EEA or UK and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

8. Cookies policy

Cookies are small text files that are placed on your device when you visit a website. We use cookies and similar tracking technologies for the following purposes:

• Essential cookies: Necessary for the Site to function properly. These cookies enable core functionality such as security and accessibility. They do not require consent.
• Analytics cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use Google Analytics for this purpose.
• Functional cookies: Enable the Site to remember choices you make (such as your language preference) and provide enhanced features.

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect the functionality of certain websites. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

9. Third-party links

Our Site may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

10. International data transfers

Chase Joy is headquartered in Songyuan, China, and our servers and service providers may be located in various countries. Your information may be transferred to, stored in, and processed in jurisdictions that may have data protection laws different from those in your country of residence.

When we transfer personal data across borders, we take appropriate safeguards to ensure that your data receives an adequate level of protection, including entering into standard contractual clauses or relying on other legally recognized transfer mechanisms where required.

11. Children's privacy

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal data from a child under 16 without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe a child under 16 has provided us with personal data, please contact us immediately at reach@chasejoy.lat.

12. Do Not Track signals

Some web browsers incorporate a Do Not Track (DNT) feature that signals to websites that a user does not want to have their online activity tracked. Our Site does not currently respond to DNT signals because there is no consistent industry standard for how to interpret them. We continue to monitor developments in this area and will update this policy if our practice changes.

13. California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. Under California law, you have the right to:

• Know what personal information we collect, use, disclose, and sell (we do not sell personal information).
• Request deletion of your personal information, subject to certain exceptions.
• Correct inaccurate personal information we hold about you.
• Opt out of the sale or sharing of your personal information (again, we do not sell personal information).
• Limit the use and disclosure of sensitive personal information (we do not process sensitive personal information through the Site).
• Not be discriminated against for exercising any of these rights.

To exercise your California privacy rights, please contact us at reach@chasejoy.lat or call us at +1 (806) 806-8173. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will update the Last updated date at the top of this page and post the revised policy on the Site. For material changes, we will provide a more prominent notice, such as a notification on our homepage or an email to clients with whom we have an active relationship.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated policy.

15. Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Data Controller: Songyuan Zhuhe Network Technology Co., Ltd.
Operating name: Chase Joy
Address: Room A0223, Fourth Floor, Commercial Building No. 2, Boxue Road Commercial Complex, Ningjiang District, Songyuan, 131000, China
Email: reach@chasejoy.lat
Phone: +1 (806) 806-8173
Website: https://chasejoy.lat/

For data subjects in the EEA or UK, you may contact our EU Representative at the same email address listed above. Please include ATTN: Data Protection Officer in the subject line for privacy-related inquiries.